At Saskatoon Tees, we take pride in producing high quality custom apparel. Please review our return and refund policy carefully before placing an order.

If we made an error on your order (wrong print, incorrect garment, or incorrect size sent), we will take full responsibility and correct it at no additional cost.

All custom-printed and personalized items are final sale and non-refundable.

Because each custom order is made specifically for you (based on the design, size, color, and garment selection you approve), we are unable to accept returns or issue refunds once production has begun.

Please double-check all order details before confirming your purchase, including:

For non-custom, ready-made merchandise, returns may be accepted within 7 days of delivery or pickup, subject to the following conditions:

Returns that do not meet these conditions will not be approved.

If you receive an item that is defective or damaged due to a production error, please contact us within 48 hours of receiving your order.

To help us resolve the issue quickly, please provide:

If approved, we will offer a replacement or store credit. Refunds are issued only in cases where a replacement is not possible.

The following items are not eligible for return or refund:

Approved refunds (if applicable) will be processed to the original payment method. Processing times may vary depending on your payment provider.

If you have any questions about this policy, please contact us and we will be happy to help.